October 27, 2003. In the spring of 2003 CCNMTL conducted a client survey. The goals of the survey were to measure the quality of our service activities, to learn what modes of outreach have been effective, to improve current services, and to determine new directions. Three hundred randomly-selected clients were sent an invitation to participate in a 20-minute, in-person survey interview; 68 participated in the study. Please see link to pdf of the CCNMTL Service Survey Report below.
Related links:
CCNMTL Service Survey Report 2003