- Title Page
- Introduction
- A Newspaper with a Mandate
- Past Lessons
- First Facts
- Taking Stock
- Managing the Media
- Government Agencies
- Divvying up Tasks
- Voices of Experience
- Covering All Bases
- Sunday, January 8
- The Dam Breaks
- Loud or Soft?
- Arab Media
- A Videotape
- Next Steps
- Stressed Out
- Another Deadline
- Whom to Believe?